Tuesday, October 11, 2005

The one with Let's Face It!

For women who wish to maintain healthy skin, a facial is an important part of their regimen. Yesterday, I went to Let's Face It! Robinson's Place Ermita to have a Facial with Collagen Mask (Php440) with my brother and a friend. I consider myself to have a very high pain tolerance since I breezed through many painful facial pricks in my life and did not need anesthesia until 8cm when I gave birth to Nathan. I cannot say, though, that I breezed through Let's Face It! Man! That was the most painful facial I ever had. My brother and his friend had the same feedback. I am never going back to Let's Face It! ever again!

Incidentally, the best facials I had were from The Spa Greenbelt and California Nails and Day Spa at Metro Metro. I believe, though, that the secret to a good facial is not the place but the attendant. If the person giving you a facial is really good, you hardly feel the pricks. Well, experience is the best teacher. At least, I can say that I survived yet another painful pricking session.

17 comments:

Anonymous said...

Hi Good day, i am your customer since March 2007, and i appreciate that your good company have an affordable price than other beauty company but not all, my concern only is as per your employees they are well trained in their designated task particularly on manicure/pedicure but i observed that your information or cashiers are not trained in customer service patricularly in Robinsons Galleria they are so masungit, i dont know if you know that, i am not the only one complaining about them its also your older clients than me, and one thing more is as far as i know if you are old client you must try your best to maintain it so that he/she will not go to other competitive beauty parlor but if that kind of treatment you recieve na para kang kawawa, just only after a 3 mins. late after the said cut-off which is 7:30 you will not accomodate already but i saw that there is 2 available manpower, and as per them also if you call they will not accomodate you also because there is no reservation. I understand if you have that policy but for me i think its a case to case basis. For example if your office is on the 1st level and the location of the beauty parlor is on the 3rd level and you will only spending 2-3 mins. to go there, is it not applicable if you will call first to know if there is an available to assist you or maybe they will tell you that mam if you will come after 3 mins we will accomodate you but after the given time you will not arrive we will give it to another customer, i am only suggesting that because that is also a 1 way of maintaning customers. Its so hassle and bad trip that if you getting there you will wait 15-30 mins which wasting time. My only question is How can you maintain you customers? which other services company do.
Hoping that you will give attention about the matter.
Thank you.

Anonymous said...

i have tried in let's face it too and i agree with you, it is painful!where do you think can i have a good facial service?ilMe05*

Anonymous said...

masungit cashier sa may sta lucia east mall sa may cainta.. tama ba yun ang hihaharap nyo sa client nyo naka simangot? dapat laging naka smile kahit pagod na..

Anonymous said...

I agree that is so true!

Anonymous said...

oo nga sobrang sakit nilang mag prick! unlike sa ibang facial center na na try ko...siguro kasi sa sobrang dami na nilang branches kaya di na nila masyado natuturuan ang mga staff nila.

Anonymous said...

ako, kay belo talaga ako kahit pricey, yung nagclean kasi nung akin, halos natry ko na lahat ung aestician nila, and luckily, isa lang ung mabigat ung kamay, pag siya ung gumagawa sakin, super naluulha talaga ako, then, super namumula ung face koh, pero ung iba, super relax lang ako.

Anonymous said...

ung cashier din sa sm fairview br nyo ay hindi accomodating... super nakasimangot at parang d ka papansinin agad..to think na regular customers kami..malapit lang yan samin kaya kami nagtitiis..pero next tym d na kami babalik mas maganda kc kung warm ang mga staff at marunong ngumiti

Anonymous said...

Yeah i really agree that they have an affordable price. But i suggest that they should train their staffs to give a more personalize service to their old time clients particularly in Big R Pasig, near Sta. Lucia Mall. Nakakawalang gana bumalik kasi hindi sila nangingilala ng clients. Obviously, sales lang ang habol nila.

Anonymous said...

i got traumatized by the pricking and i was very teary-eyed during the process! the lady just gave me tons of tissue paper and told me to wipe my face. :|

Anonymous said...

helo to all,,wish ko lang ung glutathione nyo puputi ako wah,kc kung hindi huhu nalang ako,,,pinagkakatiwalaan ko kayo....tnx!!

Anonymous said...

hi, customer po ako sa let's face it, jan ako palagi ngpapafacial and i had a warts service and im so disappointed for the results binaboy nila ang face ko nagiwan ng marks and scars on my face sobra depressed ako if u can only see my face para akong nagkachicken fox, i complain and complained to them dapat gawan nila ng paraan na maayos ang face ko otherwise.... Pls. hindi ako titigil hanggat may naiwan na marks sa face ko... un lang

Anonymous said...

I SUPER AGREE! LET'S FACE IT @ SM FAIRVIEW, grabeng busangot ng mukha ng cahera dun. Makinis xa, pero grabeng SIMANGOT talaga. Hindi marunong mag smile, hndi man lang nag hello ma'am. To think na 10:00am pa lang yun at kakabukas lang nila, ganun na agad mukha niya. Tsk. SUPER DISAPPOINTED ako.

Anonymous said...

i had my full lip tattoo at SM Naga last march 2010. im so very disappointed cuz my lips turn into black. i wish that the management will response to me.

Anonymous said...

i super agree...i tried their facial once and i believe you would need an anesthetic to tolerate the pain...

deerfieldparksouth said...

Oh my god, there is really much worthwhile data in this post!

Gracia Cruzado said...

hi i'm planning to have a facial tomorrow gusto ko sana magtry sa let's face it kaso natakot ako dahil sa feedbacks of their past customers. What good facial spa that you can recommend for me?sana yung customer-friendly at effective pero di mabigat sa bulsa. Thanks :)

prostirutas said...

It cannot have effect as a matter of fact, that's exactly what I suppose.